The system behind the services

City Hall is one website.
The work happens across many.

Explore how Huntington Beach routes residents from department pages to specialized systems for permits, payments, records, meetings, and programs.

1 city website6 department gateways25 connected platforms

Show me the steps

Highlight a resident journey

Choose a goal to trace only the sites and handoffs involved.

City website Department gateway External platformHover for a summary · click any department or platform to explore

01 Front door

02 City gateways

03 Service platforms

Why so many sites?

Different jobs

Scheduling an inspection, streaming a meeting, and paying a bill need very different systems.

Specialized vendors

Platforms such as Accela and Legistar are procured for one operational job and maintained separately.

Shared government data

Some resources come from county systems or public records repositories rather than the city’s main website.